Highly Recommended Plumbers!

Sandra Chapman
Sandra Chapman

5 out of 5 stars

posted 3 months ago

We had a water leak at 4:30 AM with flooding in half of our house. We thought that having service with Baker Brothers for so many years that they’d come through for us. Because of that we spent most of the morning calling different companies and no one was available. Benjamin Franklin Plumbing came to our rescue and was available, they followed up and sent a technician that morning. Our service technician Mr. Nicholas Green got to our house quick, explained what had caused the leak, ordered the water heaters. He even coordinated with the demolition crew so that he could install them after they were done patching up the wall. Nicholas also referred us to a home service. Their customer service start to finish was excellent. At the end we decided to change our monthly service with Baker Brothers and go with Benjamin Franklin! Thank you so much for your service!

Chapman Family, Allen Texas

Barbara Chapman
Barbara Chapman

5 out of 5 stars

posted 3 months ago

Ben came over late in the day to check out our now old water heater as we were experiencing brown water in our sinks and showers. He flushed it but the test afterwards spewed rusty red hot water (see tub photo). Ben unclogged a bathroom drain for me also and put in the order for a new water heater for us.

Lionel and Colby came out the next day to install the new water heater and haul away the old one. Everyone was very professional. If I asked any questions, they were happy to answer them as thoroughly as needed. It took about three hours to remove the old w/h, the old gas lines and install all the new parts and water heater. I would recommend Ben Franklin Plumbing and would be happy to have them help us again.

David Lee
David Lee

5 out of 5 stars

posted 1 month ago

I love that they got me an estimate without a visit and additional charges. They did great work for a reasonable price. I would recommend Earl’s to everyone.