Key Differences Between Big Box Store Rheem Models and Professional-Grade Rheem Models
| Feature | Big Box Store Rheem Models | Benjamin Franklin Plumbing Professional-Grade Rheem Models |
| Construction Materials | Often include plastic components and thinner tanks to reduce costs | Utilize higher-quality materials like brass and thicker steel for the tank |
| Tank Lining | Standard enamel lining | Enhanced Vitraglas® enamel lining for superior corrosion resistance |
| Warranty | Typically 6-year tank, 1-year in-home warranty (Parts only) | 6,8,10 or Lifetime (Parts and Labor) |
| Energy Efficiency | Standard efficiency ratings | Higher efficiency models with advanced features |
| Installation Support | Big Box Store offers installation through third-party contractors | Installation by licensed professionals with expertise |
| Cost | They will charge for a Ball Valve, Gas Flex, 2 x Water supply lines and anything else they can find. | Basic parts are included. |
| After-Sale Support | 1-800 number for support. Most of the time they tell you to call the manufacturer | Direct support from licensed contractors |



