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Benjamin Franklin Dallas

Benjamin Franklin Dallas

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Our Warranties

Home / Our Warranties

The Ben Franklin Plumbing Warranty Difference

Gold "warranty" emblem.

You won’t find a better promise than the plumbing warranty from your local Dallas area Benjamin Franklin Plumber. We go beyond the normal claims and back up our expert workmanship with a comprehensive guarantee that few dare match. 

Go Ahead, Check Our Competitors 

Open that browser tab and take a few minutes, we won’t mind. You’ll quickly discover that most other Dallas area plumbers offer zero or limited warranty. 

Your punctual Benjamin Franklin Plumbers go well beyond any standard plumbing warranty to certify all of our workmanship during your service call. That means if anything goes wrong with your water heater, water filtration system or other service, you only have one person to call: Benjamin Franklin. 

The Importance of A Plumbing Workmanship Warranty

We work hard to earn your trust and we want to be the ones you call for all your plumbing needs. We encourage all consumers to check the warranty behind the products and work they purchase before they sign any work order. An expansive warranty that covers work, products and parts gives you peace of mind when it comes to work on your home.

Below are the details of Benjamin Franklin’s industry-leading warranty broken down by the type of service. Simply open the tab to see the specifics for the service you want. For further details, please call our office.

*Note: All warranties need to be validated by a licensed Benjamin Franklin technician. 

Standard Plumbing Warranty (If not listed below)

2-years parts and labor on all services. 

  • Void if water pressure exceeds 80 PSI for all hot and cold system repairs. 
  • Warranty subject to change if service is provided for a lower cost than what the service is set.

Drain Cleaning – to clear/clean stoppage

HVAC Drain | Sewer and Drain Stoppages | Bathroom P-Trap Stoppages

90-day warranty after initial visit if we perform a visual inspection with a drain camera. 

  • Warranty voided due to roots in sewer lines. 
  • No warranty on collapsed or broken sewer lines.
  • No warranty on kitchen P-trap stoppages.
  • Recovered foreign objects that cause stoppage are not covered under warranty.

Hydro-Jet Services

3-year warranty on hydro-jetting if no roots are present and sewer drain is not broken, has back fall issues or has channel rot.

Drain Replacement and Repair – Underneath Home

Repairs or Partial Replacements

2-year warranty on parts and labor. 

  • No warranty on connection to cast iron drains.

Replacements

10-year warranty on parts and labor for entire sewer replacement up to home foundation (does not have to be through slab).

Sewer Line Replacement and Repair

Repair

2-year warranty on parts and labor. 

  • No warranty on connection to cast iron drains

Replacement

20-year warranty on parts and labor.

Gas and Water Line Replacement and Repair

Repairs

2-year warranty on parts and labor. 

  • Void if water pressure exceeds 80 PSI
  • Void on repairs involving Quest pipe or connections to Quest pipe.

Replacements

20-year warranty on parts and labor.

Water Filtration – 3 Types

Anti Scale Device (FLOWTECH)

5-year warranty on parts and labor.

Traditional Carbon Filter and Softener Tank System (BRITA)

10-year warranty on parts and labor. 

  • Void if water pressure exceeds 80 PSI

3 Stage Filter System (BRITA)

10-year warranty on valve or lifetime warranty  if active Brita cartridge replacement program member.

Tankless Water Heaters (All Brands)

12-year warranty on heat exchanger

5-year warranty on parts and labor (standard models).

7-year warranty on parts and labor (deluxe models).

10-warranty on parts and labor (premiere models)

  • Includes pump if applicable

2-year warranty on accessory parts and labor (expansion tanks. Flood stops, etc)

  • Void is water pressure exceeds 80 PSI

Conventional Water Heaters (RHEEM)

8-year warranty on parts and labor (standard models).

10-year warranty on parts and labor (deluxe models).

12-year warranty on parts and labor (premiere models).

2-year warranty on accessory parts and labor (expansion tanks, flood stops, etc).

  • Void if water pressure exceeds 80 PSI

Toilets (KOHLER, TOTO)

5-year warranty on parts and labor (standard models).

7-year warranty on parts and labor (deluxe models).

10-year warranty on parts and labor (premiere models).

Faucets

5-year warranty on parts and labor for all faucets.

Garbage Disposals

5-year warranty on parts and labor (standard models).

7-year warranty on parts and labor (deluxe models).

10-year warranty on parts and labor (premiere models).

Owner Supplied Parts and Items

1-year warranty on labor only.

Gas Control Valves (ICON or equivalent)

No warranty.

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Benjamin Franklin Plumbing
1100 Jupiter Road
#150A
Plano, TX 75074

469-634-1145

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License Number M-12561

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