Key Differences Between Big Box Store Rheem Models and Professional-Grade Rheem Models
Feature | Big Box Store Rheem Models | Professional-Grade Rheem Models (Benjamin Franklin Plumbing) |
Construction Materials | Often include plastic components and thinner tanks to reduce costs | Utilize higher-quality materials like brass and thicker steel for the tank |
Tank Lining | Standard enamel lining | Enhanced Vitraglas® enamel lining for superior corrosion resistance |
Warranty | Typically 6-year tank, 1-year in-home warranty (Parts only) | 6,8,10 or Lifetime (Parts and Labor) |
Energy Efficiency | Standard efficiency ratings | Higher efficiency models with advanced features |
Installation Support | Big Box Store offers installation through third-party contractors | Installation by licensed professionals with expertise |
Cost | They will charge for a Ball Valve, Gas Flex, 2 x Water supply lines and anything else they can find. | Basic parts are included. |
After-Sale Support | 1-800 number for support. Most of the time they tell you to call the manufacturer | Direct support from licensed contractors |
Construction and Materials
Professional-grade Rheem models are built with more durable materials, such as brass components and thicker steel tanks, which contribute to a longer lifespan and better performance.
Warranty and Support
Big Box Store’s Rheem models often come with a 6-year tank warranty and a 1-year in-home warranty. In contrast, professional-grade models typically offer extended warranties of 8-10 years or more, along with more comprehensive after-sale support.
Installation and Service
While Big Box Store provides installation services through third-party contractors, professional-grade Rheem models are installed by licensed professionals who can offer expert advice and ensure proper installation, leading to better performance and fewer issues over time.
Energy Efficiency and Features
Professional-grade models often come equipped with advanced features and higher energy efficiency ratings, leading to potential savings on energy bills and improved performance.
Conclusion
Choosing between a Rheem water heater from Big Box Store and a professional-grade model depends on your priorities. If budget is your only concerns, we have a solution for that too. However, if you’re looking for enhanced durability, extended warranties, and expert installation, investing in a professional-grade Rheem model through a licensed plumbing contractor is advisable.




