Highly Recommended Plumbers!
I have been using Ben Franklin plumbing for quite a few years at this point, for good reason. They are fair and easy to work with, and they stand behind their work. They’ve probably touched every water fixture on my old house at this point, and as it is an old house, I’m sure I’ll continue to call on them.
Each person I’ve met has been considerate and pleasant, in one case going so far as to fish my escape-artist cat out of the crawl space when he followed behind the tech while I wasn’t looking.
I would recommend this group for just about any job, large or small.
Today was my first experience with Benjamin Franklin Plumbing. We had several plumbing matters to address and Howard Nobles Was knowledgeable experienced at all of them. Howard provided estimates for his work and got things done in a very reasonable time. He answered my questions quickly. He called ahead and arrived on time.
Have used Benjamin Franklin Plumbing several times. Workmen are always careful to clean up after themselves and leave site of work better than they found it. Howard was careful to explain cost and receive approval prior to completing the job. All workmen have been polite and knowledgeable and explain truthfully what options are available.
I've been a Benjamin Franklin customer for years. Before I contacted them, my experiences with plumbers was a mixed bag at best. Ben Franklin rons a great business & their plu@bers know their business. They come when they say they will, they diagnose the problem quickly, their pricing is straight forward without hidden surprises and they will often do a little something extra (replace a washer, tighten a loose faucet...) that you wouldn't normally call out a plumber to do.
I especially appreciate their honesty. I've had them tell me that, while they could do a job, I'd be better off going with someone that has specialized expertise. Any company that will turn down business because it's in my best interest has earned my respect & loyalty. Because of the way they've handled my business, I'm not afraid to recommend them & will continue to use them whenever I need a plumber.
Chris kept me in the loop and calm through out the whole ordeal. There was allot to take in and issues. Chris was able to explain in simple terms and gave me the process of each issue that was going on. The dig team was fast and clean. They did everything that was asked with the left over dirt. I found my plumbing company. Chris was excellent with everything. Thank you Chris and Benjamin Franklin Plumbing!!!