The Punctual Plumbers

I had to have a new garbage disposal installed and an annual service of the water heater. They were able to come out the same day and do all of the work. Corey McCutchen, the technician arrived earlier than the estimate given, which I liked. He did a great job on all the work done. He explained everything thoroughly and answered all of my questions. He got the job done quickly and the quality of the work was excellent. I will definitely use them in the future.

Had to have water line faucet to fridge replaced. They did a good job. Expensive? Sure. Plumbing always is but what's the alternative? Left hole in wall behind fridge that they taped up because they don't do wall repairs. Kinda miffed but it's behind fridge so who's going to see it? Tech was friendly, swift, and competent. No complaints there.

They were out the same day on a Saturday. Their tech (Ben) Was professional and courteous. He did his initial diagnostic work and clearly explained what was needed and the costs associated. I hope it’s a long time before I see them again but will definitely be working with them on all future plumbing issues.

Howard did a great job. There were several challenges with installing the plumbing for a new bath sink. In each case he presented multiple ways of solving the problem, letting me decide the way that fit my personal needs best. He was efficient and professional with the work he did.

The great folks at Ben Franklin who solved my emergency needs for a water heater replacement were super fast, efficient, and very knowledgeable.

Specifically, Kenny and Jeremy deserve special mention - top notch in courtesy, efficiency, and doing their job expertly. I appreciate their efforts very much. Thank you - Larry P.