Highly Recommended Plumbers!
Both of our toilets backed up at the same time. Then the shower started backing up as well. Of course this all happened at 10 o’clock at night. I called Benjamin Franklin plumbing around midnight after our efforts failed to unclog the drains. They didn’t have anyone available immediately, but I got on the schedule for the morning. The technician arrived at the expected time. His name did not appear on the list, but he was Cory Greenwood. He was great. He fixed the problem in no time then investigated further to find the cause of the blockage. He kept us informed even showing us the video from the camera snake. All in all, he did an excellent job and we would highly recommend both Cory and Benjamin Franklin Plumbing. When we have the damaged pipe replaced in a month or 2 , we intend to ask that Cory oversee the project.
Cody Greenwood was are plumbing specialists. He was fast efficient and right on time. Cody was extremely friendly and knowledgeable. My 2 Poms took to him and his calming demeanor, which hardly happens when service men come into our home. So if he's good enough for my dogs to like and nit bark at him then he is good enough for me. Dogs have that good sense of character selection to them. Thanks Ben Franklin Plumbing for sending Cody Greenwood to service my home. We will use Cody again. A++
Johnny Miller is an outstanding service plumber. The company always gives great customer service, and it was easy to schedule an appointment. He is prompt, knowledgeable, friendly, efficient and is very tidy with his work.
We want him to come back to install gas fire logs in our fireplace
I feel fortunate to have had Arthur come out within a very short time after my call to Benjamin Franklin Plumbing on the day after Thanksgiving. It’s always a plus to be able to converse with a patient, knowledgeable, and articulate service person.
Arthur was thoughtful and thorough, attempting to determine the source of the leak with the least amount of damage and cost. He had with him, or went to purchase, the necessary replacement items, and recommended an expert tile business for that part of the job. I am so appreciative that he stayed long enough to complete the repair so that we could have the water on again.
The woman in the office who took my call to report the problem was also efficient and friendly.
I will call BFP again the next time I need their help, and I will ask for Arthur.